During my time in The Met, I attended a 4 day (yes, that's four days) Radio Telephony (R/T) course at Wandsworth Police Stn.
We were trained to use the mains radio and all of its 10 in-coming and out-going channels. We weren’t allowed to crew an Area car until we’d passed the course, after which we were allowed to be issued with a flat cap and a British Warm (a fab and rather snazzy greatcoat that I wish I had now).
For all the stick the force gets, Met r/t procedures were very strict and highly professional Eg. If you once said `please or thank you` you’d be mildly bollocked by Information Room (IR) for taking up airspace. If you weren’t hot enough to log the message correctly you’d eventually get referred to the IR inspector for words of advice. Of course logging the calls was the R/t operators job, yes we were double uniform crewed in those days (triple crewed if you included the plain clothes observer we would carry for dealing with prisoners, obs etc). Simple stuff.
To the day I retired I remained unimpressed by the r/t procedures of the Constabulary force I transferred to, which was based on nothing more than `pick it up as you go along`. I always thought it sloppy and always felt for the poor old control room operators who almost always gave better than they got in return.
Rant over. Out